Welcome to Penelope! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
Penelope is a managed online service that assists parents with payroll management for their nannies. Our services are available to users on a subscription basis, and users agree to pay the applicable fees for the services provided.
As a user of Penelope's services, you agree to provide accurate and up-to-date information regarding your nanny(s) and employment arrangements. You are responsible for ensuring compliance with all applicable laws and regulations related to employing nannies in your jurisdiction.
Penelope offers a range of services to facilitate smooth and efficient nanny employment, including:
HMRC compliance assistance Payroll processing Payments management Employment offer templates Guides and resources Tax calculators Knowledge base access Customer support
Users agree to pay the applicable subscription fees for the use of Penelope's services. Payment terms, including billing frequency and payment methods, will be specified during the signup process or as otherwise agreed upon between Penelope and the user.
Penelope takes the privacy and security of your personal information seriously. We use industry-standard measures to protect your data and adhere to applicable data protection laws. Please refer to our Privacy Policy for more information on how we collect, use, and protect your data.
While we strive to provide accurate and reliable services, Penelope cannot guarantee the accuracy, completeness, or timeliness of the information provided. We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services.
Penelope reserves the right to modify or update these terms of service at any time without prior notice. Continued use of our services after any modifications indicates your acceptance of the updated terms.
Users may cancel their subscription to Penelope's services at any time, subject to any applicable cancellation fees or terms specified in the subscription agreement. Penelope may also terminate or suspend a user's access to our services in accordance with the terms of the subscription agreement.